Reminds. Escalates. Recovers Cash
Sends payment reminders automatically, escalates overdue invoices intelligently, and suggests collection tactics based on each customer's payment history. DSO drops 20–30% without you chasing — cash arrives faster, and customer relationships stay intact.
Templates
Collection Agent
By the numbers
The use case
AR teams stuck chasing payments instead of running credit strategy. Top-50 customers get the same robotic reminder as serial late-payers. Strategic accounts get burned. DSO keeps climbing.
Collection Agent predicts payment risk per customer using history, sector, geography, sentiment. Personalized multilingual reminders at the right cadence. Strategic escalation (friendly → firm → call → legal). Never tone-deaf to your strategic accounts.
For who
Capabilities
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Capability 01
01
Automated Reminders
Sends payment reminders at configurable intervals — before due date, on due date, and escalating after. Personalized tone per customer.
Capability 02
02
Intelligent Escalation
Escalates overdue invoices based on amount, age, and customer history. High-value items surface first. Chronic late payers flagged.
Capability 03
03
Collection Tactics
Suggests the best collection approach based on customer payment history, relationship value, and invoice characteristics.
Capability 04
04
Customer Communication
Integrates with email and CRM. All communications logged. Customer relationships preserved even during collection.
Capabilities
Capability 01
01
Automated Reminders
Sends payment reminders at configurable intervals — before due date, on due date, and escalating after. Personalized tone per customer.
Capability 02
02
Intelligent Escalation
Escalates overdue invoices based on amount, age, and customer history. High-value items surface first. Chronic late payers flagged.
Capability 03
03
Collection Tactics
Suggests the best collection approach based on customer payment history, relationship value, and invoice characteristics.
Capability 04
04
Customer Communication
Integrates with email and CRM. All communications logged. Customer relationships preserved even during collection.
Implementation
Plug Flowie into your ERPs, banks, and partner systems. No data migration, no integration team, no rip-and-replace.
First workflow live in production. Your team uses it on real intake, match, payment, and reporting work — not in a sandbox.
Multi-entity rollout. Compliance gates pass. Workflows expand to your full team and full ERP/partner stack.
Customer voice
DSO dropped from 68 to 49 days in one quarter. The agent follows up on every invoice on day one past due — we never had the bandwidth to do that manually. Cash position on month-end is now predictable to within 3%.
Credit Manager
Head of Credit & Collections, Industrial group · 8 entities
We were borrowing on our revolver to cover payroll because €4.2M was perpetually stuck in 60-90 day buckets. The agent's escalation logic recovered €3.1M of it in the first 75 days. We paid down the line and stopped the carrying cost.
Group CFO
Chief Financial Officer, Distribution group · 6 entities
I was nervous about an AI dunning my customers. The configurable tone and per-customer escalation rules mean our strategic accounts still get the white-glove treatment. NPS held flat — DSO improved 22%.
Sales Operations Director
VP Revenue Operations, SaaS scale-up
Asked & answered
ISO 27001:2022 · GDPR · EU-hosted · Full audit trails · Trust Center →
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